Terms and Conditions

Effective Date: 4 September 2025

1. Introduction

Welcome to Stelimasahealth.shop (“Website”), operated by Stelimasa Direct Limited (“Company”, “we”, “us”, or “our”), a company registered in England and Wales (Company No. 12966796), with its registered office at 5 Brayford Square, London, E1 0SG.

We are also registered with the Information Commissioner’s Office (ICO) under Registration Reference ZB960193 (valid from 18 August 2025 to 17 August 2026).

By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use our Website.

2. Scope of Service

Stelimasahealth.shop provides health and wellness products, including but not limited to dietary supplements, digital wellness guides (e.g., e-books, flipbooks, courses), and affiliate-recommended products.

We do not provide medical advice. All content is for informational purposes only and is not a substitute for professional medical consultation. Always consult a qualified healthcare professional before starting any new supplement, programme, or regimen.

3. Affiliate Disclosure

Some links on this Website are affiliate links. If you click and purchase, we may earn a commission at no extra cost to you.

We only recommend products that we have ethically vetted and would recommend to a friend or family member. Affiliate income helps us continue providing high-quality content and resources.

4. Privacy and Data Protection

Your privacy matters to us. We process personal data in line with UK GDPR, the Data Protection Act 2018, and our Privacy Policy. This includes:

• Collection of order and account data.
• Use of cookies and tracking for analytics and affiliate attribution.
• Secure processing of payments through trusted third parties.

By using this Website, you consent to these practices.

5. Orders and Payments

• Prices are displayed in GBP unless otherwise stated.
• Payment must be completed at checkout via secure processors.
• Orders are subject to acceptance and availability.
• We may cancel or refuse any order where fraud or misuse is suspected.

6. Shipping and Delivery

• Estimated delivery times are for guidance and may vary.
• Risk passes to you upon delivery to the address provided.
• We are not responsible for delays caused by force majeure events (e.g., strikes, supply chain issues, natural disasters).

7. Returns and Refunds

• Physical Products: You may return within 14 days under the Consumer Contracts Regulations 2013. Items must be unused, in original packaging, with return shipping at your cost (unless faulty). Refunds issued within 14 days of receipt.
• Digital Products: Once accessed or downloaded, digital items are non-refundable. By purchasing, you consent to immediate delivery and waive cancellation rights.
• Affiliate Products: Refunds are governed by the vendor’s policies (e.g., ClickBank, Digistore24). Please review the vendor’s sales page for details.
• Faulty Items: Contact us promptly for resolution (refund, repair, or replacement as applicable).

8. User Conduct and Use of Content

• Content (text, images, videos, downloads) is owned/licensed by Stelimasa Direct Limited and protected by law.
• You may use for personal, non-commercial purposes only.
• You must not engage in unlawful use (e.g., malware, rights infringement, spam).

9. Limitation of Liability

• We disclaim liability for indirect, consequential, or special damages arising from Website use or purchases.
• Our total liability shall not exceed the amount paid for the product.
• Nothing excludes liability for fraud, negligence causing death/personal injury, or other non-excludable legal obligations.

10. Compliance and Transparency

We follow ASA (UK Advertising Standards Authority) and FTC (US Federal Trade Commission) guidelines. All promotional materials include clear affiliate and health disclaimers.

11. Governing Law and Dispute Resolution

These Terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

12. Changes to Terms

We may amend these Terms as needed. Updates will appear on this page with a new “Effective Date.” Continuing to use the Website after updates means you accept the revised Terms.

13. Miscellaneous

• If a clause is found invalid, the rest remain enforceable.
• These Terms form the entire agreement between you and us.
• No waiver of rights is deemed a continuing waiver.

14. Contact Us

Stelimasa Direct Limited
Registered Office: 5 Brayford Square, London, E1 0SG
Email: shop@stelimasadirect.com
ICO Registration Reference: ZB960193